This is what lands in your inbox.
Every Ness visit produces one of these. Below is a complete example — arrival verified by GPS, ten areas scored against your checklist, the exceptions we found, and the supervisor who signed it. Nothing here is behind a form.
Ten areas walked and scored by the supervisor on site, against the checklist built for your building.
Quality inspection
| Area | Standard | Score |
|---|---|---|
| Exam rooms 1–8 | Terminal clean · CDC / AORN | 10 / 10 |
| Treatment & procedure | Terminal clean · CDC / AORN | 10 / 10 |
| High-touch surfaces | Disinfection · EPA List N dwell | 10 / 10 |
| Restrooms (3) | Sanitation · CDC | 9 / 10 |
| Dispenser in the west restroom is failing — see exceptions. | ||
| Waiting & reception | General · OSHA housekeeping | 10 / 10 |
| Corridors & floor care | Floor program · burnish cycle | 10 / 10 |
| Break room & lockers | General · OSHA housekeeping | 9 / 10 |
| Staff refrigerator left stocked; not serviced per your instruction. | ||
| Entries & glass | General | 10 / 10 |
| Waste & sharps handling | Regulated waste · OSHA 1910.1030 | 10 / 10 |
| Supply & closet condition | Par levels | 8 / 10 |
| Below par on brown roll towel — reordered, see below. | ||
Exceptions raised tonight
- West restroom soap dispenser is failing.Intermittent — it primes, then stops. Ours to replace under the service agreement; a replacement is on the truck for Thursday. Photographed and attached to this report.
- Brown roll towel below par.Two cases left in the closet. Reordered tonight; delivering with Thursday’s visit. No action needed from your staff.
- Break-room refrigerator left stocked.Not serviced, per your standing instruction. Noted so the score reads correctly rather than looking like a miss.
Illustration only. The facility, report number, times and scores above are invented for this example — a real report carries your building’s name, your checklist and that night’s actual results.
Four things worth noticing.
You can check the arrival time yourself.
The crew clocks in and out by GPS at your address, not at our office. The times on the report are the times the phone was standing at your door — not what somebody wrote down the next morning.
The score is a number, not an adjective.
A supervisor walks the building against your checklist and scores each area. Ten areas, ten scores, on the record every visit — so a slide shows up as a trend instead of a surprise.
The bad news is on the report too.
Exceptions are the reason the report is worth reading. A report that is 100/100 every single week is a report nobody is actually filling out.
It arrives without you asking.
The report is emailed when the shift closes. You do not log in, chase anybody, or wait for a monthly summary.
Want one of these for your building?
Ask for a walkthrough and we’ll scope your checklist — the areas, the standards and the score you’d be graded against. Free, and there is nothing to sign.